You can check the status of your shipment in your purchase confirmation email.

Yes. You can find us at ............

Usually you should receive a confirmation e-mail within a few hours, if you still haven't received the confirmation within 2 hours, please contact our office by e-mail to confirm your order.

Orders are processed until 14:00, then we wait for the shipment to be collected by the forwarding company. Orders placed after 14:00 are processed until the next day.

We try to ensure that the quality of our services is at the highest level, however, it is not possible for the shipments to arrive on the same day, it depends on our courier company.

We are sorry about the situation. Please contact our customer service immediately to make a complaint, our company will process the order again and arrange priority shipping, as well as arrange collection of the wrong order.

Please contact the customer service office to verify the complaint.

This may be due to maintenance work on the website, please be patient while restoring the functionality of the website. We try to inform about all online problems on the home page, as well as invite you to our stationary store.

Our office is open from 9:00 a.m. it's 5:00 p.m. outside of these hours, please contact us by e-mail provided on the main page.

We are sorry for the situation, unfortunately the issue of transport is not under our control. Please check the shipment status of the link attached in the order confirmation and contact our courier company directly.

Unfortunately not. Your order has been sent for processing, you can place another order if it was placed before 14:00, there is a high probability that both shipments will arrive on the same day, but we cannot guarantee it.